November 9, 2011

It’s Just Not Fair

When we first came up with the concept of researching mobile data charging, My initial thoughts were ‘This might be either really simple or really complicated.’ The research […]
October 27, 2011

Nudging Subscribers to Sustainable Usage Models

The growth in smartphone adoption in the last few years has been nothing short of astonishing. Not only more people use smartphones, but they can do […]
October 10, 2011

Why are mobile operators offloading their revenue?

Wi Fi hotspots are an obvious workaround for mobile data offloading. As mobile operators phase out unlimited mobile data plans in favor of more sustainable pricing […]
September 22, 2011

More Complex Service Packages are Good- But Only if They are Transparent

Last weekend, I was helping a technophobic and cost-conscious elderly relative to install her very first broadband service package (let’s just call her a late adopter). […]
September 6, 2011

The Walls are Closing In

On the face of it Google’s ‘earthquake’ announcement earlier this month to buy Motorola Mobility has clear implications for device manufacturers (Apples and Berries spring to […]
August 9, 2011

Mythbusting: Top Three Misconceptions about LTE

I often talk about LTE with network innovation people. LTE carries a great promise for a world where distance and geography no longer hinder data traffic. […]
July 26, 2011

Skype, Viber and WhatsApp: The Last Nail in the Operators’ Legacy Services Coffin?

VoIP becomes the single fastest growing mobile app. IM market heats up, as new entrants take a 5% bite out of now-Microsoft’s market share Consumers’ willingness […]
July 20, 2011

Look at You Now!

Net neutrality boomerangs at consumers when data-hogging stifles broadband providers This week I was reminded of my favorite scene from the movie ‘Scarface.’ It is the […]
July 19, 2011

Hearing it first-hand in Phuket

I have to admit that as a marketing person I don’t spend enough time with customers.  Fortunately, last week I had the opportunity to make up […]
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