In the 21st century, cybercrime is rampant with hackers stealing and using data from individuals, companies and governments for their personal, financial or political gain. In particular, government agencies and large corporations are prime targets for organized hacker groups (“hacktivists”) such as Anonymous.
CSPs are under constant pressure to be proactive all the time, since they need to stay ahead of the competition and are facing challenges on a daily base. But first and foremost, they need to keep their subscribers happy - not an easy task!
“There are two equalizers in life: the Internet and education”. I remember this famous John Chambers quote from the 1990s. Since then the Internet has provided a platform for businesses to address global markets. In fact, it has become the number one source of knowledge that is accessible to all.