Most enterprises are familiar with this scenario: they purchase expensive software applications for installation on-site. They deal with a cumbersome and time-consuming installation process. Have a substantial IT department to deal with rollouts, support and maintenance of such applications. Know that the product is limited to the features inherent upon purchase. And, of course, face the challenge of ever-growing demand for storage capabilities. Storage limitations that slow down the application and take away from the advantages of performance, immediacy and reliability of an in-house application.
So what is changing according to the proponents of the Cloud? Through cloud services, licenses are cheaper. Updates are done on a regular basis while installation and on-site maintenance are reduced dramatically. New functionality and updated databases are immediately available to all users. Flexible infrastructure capacity caters for fluctuation in workload. And more importantly, employees can use many more applications on their mobile devices as they take up much less space. And some of the numbers around Enterprise Cloud Adoption are very impressive.
So what are the challenges for communication service providers to enable this life up ‘on’ the Cloud? They have to develop a new cloud business ecosystem that integrates computing, storage and network connectivity resources while allowing pay-for-use models to monetize their offerings. A range of business demands have to be met like performance, reliability, security and reasonable bandwidth costs, to name just a few. It is about implementing relevant SLAs that guarantee the connectivity performance of business-critical applications.
To respond to this trend, communication service providers have to be able to accurately recognize applications. So they can prioritize critical applications and maintain a specific level of quality of experience (QoE), especially in a congested network. They need to improve and control the video QoE along with saving mobile radio infrastructure by using caching and optimization services and differentiate between the QoE of premium and regular users.
The Cloud is all about high-quality, speedy, reliable and secure connectivity – a chance for service providers to really put their network at the center of the Enterprise Digital Lifestyle.