New Report Reveals How Tier-1 Mobile Operators Increase ARPU and Customer Satisfaction in Today’s Competitive Environment

3 tangible benefits Communications Service Providers can derive from becoming Masters of Security The ancient quote from Heraclitus: “The Only Thing That Is Constant Is Change” is as relevant today as it ever were. It is certainly very pertinent to the Telecommunications industry. In fact, it’s never boring working in the telecom industry because things…

Time for Service Providers to Become “Masters of Security”

US Government Acting against Cybersecurity Threats While palming off incidences of Fake News like they were annoying bugs, US President Trump is taking cyber-attack threats much more seriously. On May 11, 2017, the President issued Executive Order 13800, “Strengthening the Cybersecurity of Federal Networks and Critical Infrastructure”. The US Department of Commerce, Homeland Security Release…

2018 Predictions: Will Technology Deliver on its Promise in 2018?

The past twelve months has been a turbulent year for many, not least with its fair share of extreme weather and economic crises. However it’s not all been doom and gloom. Google’s 2017 Year in Search revealed the most popular type of question asked to its search engine was “how” – evidencing people’s yearning to…

Are you caught in the Bitcoin “gold rush” but is someone else reaping the rewards?

Seems like everyone has been talking about Bitcoin lately. If you remember the dot com boom of the late nineties like I do, you might have a slight feeling of deja vu. But whether we are facing a bubble or not, one thing learned recently while doing some network data analysis, is that a new…

Security, Security, Security: The Top Three IoT Challenges Confronting CSPs

While this may sound like the old joke about the three “L’s” of real estate success — location, location, location — it’s actually deadly serious. When it comes to IoT (Internet of Things), CSPs should pay particular attention to the 3 S’s: Security, Security, Security. Unless internalized, there could be some real heartache coming to…

IoT Security: Threat to an Opportunity

The promise of connected things has finally started to make itself felt. Carriers are busy launching their IoT offerings preparing for the massive burst of growth as the adoption of connected devices begins to outstrip that of mobile handsets.  From fleet tracking telemetry to home alert systems, the use cases have been endless and many…

Securely Mapping Africa’s Digital Future

The latest cyber-security proposals and guidelines for Africa have proven the need for a unified security strategy across both the public and the private sector, with this being shown across multiple regions, networks and industries. As one of the largest growth areas in the world, the guidelines make a point of discussing how integral it…

An immediate opportunity for CSP’s to increase IoT revenue

IoT devices are expected to exceed mobile phones as the largest category of connected devices in 2018, giving shrewd mobile operators a lot to benefit from. Unlike smartphones whose appetite for data grows every year, IoT devices such as those used to monitor the health of a car engine or for billing water or electricity…