New Report Reveals How Tier-1 Mobile Operators Increase ARPU and Customer Satisfaction in Today’s Competitive Environment

3 tangible benefits Communications Service Providers can derive from becoming Masters of Security The ancient quote from Heraclitus: “The Only Thing That Is Constant Is Change” is as relevant today as it ever were. It is certainly very pertinent to the Telecommunications industry. In fact, it’s never boring working in the telecom industry because things…

Time for Service Providers to Become “Masters of Security”

US Government Acting against Cybersecurity Threats While palming off incidences of Fake News like they were annoying bugs, US President Trump is taking cyber-attack threats much more seriously. On May 11, 2017, the President issued Executive Order 13800, “Strengthening the Cybersecurity of Federal Networks and Critical Infrastructure”. The US Department of Commerce, Homeland Security Release…

2018 Predictions: Will Technology Deliver on its Promise in 2018?

The past twelve months has been a turbulent year for many, not least with its fair share of extreme weather and economic crises. However it’s not all been doom and gloom. Google’s 2017 Year in Search revealed the most popular type of question asked to its search engine was “how” – evidencing people’s yearning to…

DPI: Enabling secure, personalized and metered services

Why Deep Packet Inspection may be the key to enabling secure, personalized and metered services, should the FCC decide to end net neutrality in the USA. And isn’t it ironic?* It’s like spamming the FCC with bot driven anti net neutrality comments. It’s like a DDoS attack keeping anyone from commenting on it OK maybe…

IoT Security: Threat to an Opportunity

The promise of connected things has finally started to make itself felt. Carriers are busy launching their IoT offerings preparing for the massive burst of growth as the adoption of connected devices begins to outstrip that of mobile handsets.  From fleet tracking telemetry to home alert systems, the use cases have been endless and many…

Securely Mapping Africa’s Digital Future

The latest cyber-security proposals and guidelines for Africa have proven the need for a unified security strategy across both the public and the private sector, with this being shown across multiple regions, networks and industries. As one of the largest growth areas in the world, the guidelines make a point of discussing how integral it…

An immediate opportunity for CSP’s to increase IoT revenue

IoT devices are expected to exceed mobile phones as the largest category of connected devices in 2018, giving shrewd mobile operators a lot to benefit from. Unlike smartphones whose appetite for data grows every year, IoT devices such as those used to monitor the health of a car engine or for billing water or electricity…

Biting the Hand that Feeds You: When IoT-Based Attacks Strike Service Providers

While we’re arming ourselves, our businesses and organizations against IoT-based attacks, few people talk about the damage they do to service providers. It’s something that gets overlooked, but the potential for causing detrimental impact is considerable. Service providers can suffer particularly badly because: They can be a target Attacks can originate from within their own…